Privacy Policy for Opsee App

Welcome to the Opsee App, a comprehensive tool for managing the BPKB (Motor Vehicle Ownership Document) lifecycle, from collection to distribution. Opsee is a product of the CarDekho SEA Group and operates under oto.com in Indonesia. This Privacy Policy is designed to help you understand what personal information we collect, how we use it, and the steps we take to protect it, in compliance with Indonesia’s Personal Data Protection Law No. 27 of 2022.

Information we Collect

We collect two main types of information:

1. Personal Information
   • Full Name
   • Contact Information (email address, phone number)
   • Date of Birth, Gender
   • Address and Identification Numbers (e.g., KTP, Passport)
   • Financial Information (e.g., bank details, payment history)
   • Geotagged photos and documents for verification purposes
2. Non-Personal Information
   • Vehicle Information: Registration details, manufacturer, model, color, transmission, engine size, insurance, odometer reading, and ownership history.
   • Device Information: Device model, operating system, IP address, browsing data, geolocation, and unique device identifiers.
   • Usage Data: Features accessed, browsing history, interaction patterns, and app usage frequency.
   • Preferences: Language, time zone, and other app settings.
   • Third-party Data: Data collected via integrations with services like Google or Facebook when you log in using those platforms.

How We Use Your Information

We process your data for the following purposes:

• Facilitating BPKB collection, verification, audits, and distribution tasks.
• Communicating updates, notifications, and customer support.
• Improving app functionality, personalizing content, and performing usage analytics.
• Verifying your identity and preventing unauthorized access.
• Complying with legal and regulatory requirements.
• Sharing aggregated insights with partners while ensuring anonymity.

Data Sharing and Disclosure

We share your information under the following conditions:

1. With Affiliated Companies: Within the CarDekho SEA Group to improve services and operations.
2. Service Providers: Third-party vendors aiding in app operations, bound by confidentiality agreements.
3. Legal Authorities: To comply with applicable laws or legal processes.
4. Dealers and Runners: For efficient management of BPKB-related tasks.

Security Measures

We implement robust security measures to safeguard your personal data from unauthorized access, misuse, or disclosure. These measures include encryption, regular audits, and limited access controls. While we strive for maximum security, no system is entirely foolproof.

Your Rights

Under the Indonesian Personal Data Protection Law, you have the following rights:

1. Access: Request a copy of your personal information.
2. Correction: Update inaccurate or outdated data.
3. Deletion: Request partial or full deletion of your data.
4. Withdraw Consent: Opt-out of specific processing activities.
5. Object: Refuse certain types of data processing unless legally mandated.

Data Retention

Your information is retained as long as necessary to fulfill the purposes stated in this policy or as required by law. Once no longer needed, data is securely deleted.

Third-Party Links

Our app may contain links to third-party websites or services. We are not responsible for their privacy practices and encourage you to review their policies before engaging with them.

Cookies

We use cookies and similar technologies to enhance your user experience. You may configure your browser settings to disable cookies, but doing so may limit app functionality.

Policy Updates

We may update this Privacy Policy periodically. Significant changes will be communicated via app notifications or email.

Contact Us

For any questions or concerns, please contact us:

• Email: info@oto.com
• Phone: +62-811-9050-070
• Address: Menara Citicon 10th Floor. Jl. Letjen S. Parman Kav. 72, RT.4/RW.3, Slipi, Palmerah, Jakarta Barat. DKI Jakarta 11410.